Privacy Policy

1. Introduction

Dar Al Arkan Real Estate Development Company (Commercial Registration No. 1010160195) (“Dar Al Arkan”, “we”, “us” or “our”) is a Saudi joint-stock company listed on the Saudi Exchange (Tadawul) under symbol 4300. We are headquartered at Makkah Road (beside Marriott Hotel), Riyadh, Kingdom of Saudi Arabia.

This Website Privacy Statement explains how we collect, use, store, and protect personal data when you visit and use www.daralarkan.com (the “Website”). We are committed to processing your personal data in accordance with the Saudi Personal Data Protection Law (“PDPL”) issued by Royal Decree No. M/19 dated 09/02/1443H, its Implementing Regulations, and relevant guidance issued by the Saudi Data and Artificial Intelligence Authority (“SDAIA”).

2. Personal Data We Collect

We collect personal data through the Website in the following ways: Where we collect personal data directly from you, we will indicate which fields are mandatory (for example, the information required to process a reservation, respond to an enquiry, or complete an agent registration) and which fields are optional. Mandatory fields are marked as such on the relevant form.

If you do not provide the personal data marked as mandatory, we may be unable to process your reservation, respond to your enquiry, complete your agent registration, or otherwise provide the relevant service.

2.1 Information You Provide Directly

Contact enquiries: your name, email address, telephone number, and the content of your message submitted through our ‘Contact Us’ form.
Newsletter registration: your name and email address when you subscribe to receive updates about our projects, news, and services.
Residential unit reservation: your name, contact details, national ID or Iqama number (where required), and relevant financial information when you submit a reservation request for a residential unit.
Agent registration: your name, contact details, professional information, and any documents submitted through the ‘Become an Agent’ form.
General correspondence: any personal data you include when contacting us by email or telephone.

2.2 Information Collected Automatically

When you visit the Website, we and our technology partners collect certain technical information automatically, including:

Your IP address and approximate geographic location.
Device type, operating system, and browser type and version.
Pages visited, time spent on pages, links clicked, and navigation paths.
Referring website or search terms used to find us.
Cookie identifiers and similar tracking data (see our Cookie Policy for full details).

2.3 Information We Do Not Collect

We do not intentionally request Sensitive Data (as defined under the PDPL) through the Website unless it is necessary for a specific transaction, service request, financing application, legal requirement or other legitimate business purpose. Where Sensitive Data is collected, it will be processed in accordance with the PDPL and appropriate safeguards will be applied.

3. How We Use Your Personal Data

We process personal data for the purposes described below and rely on one or more lawful bases recognised under the PDPL, depending on the nature of the interaction and the circumstances of the processing:

Purpose : Lawful Basis

Responding to enquiries : Performance of a contract or pre-contractual steps; or legitimate interests

Newsletter : Consent

Reservation requests : Performance of a contract or pre-contractual steps

Agent registration : Pre-contractual steps and legitimate interests

Website security : Legitimate interests

Legal obligations : Compliance with law

Where we send marketing communications, newsletters or promotional updates, we will do so in accordance with applicable law andbased on your consent. You may withdraw your consent and unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting us directly.

We will not use your personal data for purposes other than those stated above, nor will we change the purpose of processing, without first obtaining your consent, where otherwise permitted by the PDPL.

4. Disclosure of Your Personal Data

We do not sell your personal data. We may share your personal data with the following categories of recipients, strictly as necessary:

Service providers and technology partners who support the operation of the Website (e.g., website hosting, analytics, email delivery services), who are contractually required to handle your data securely and only for our specified purposes.
Financial services partners where you have requested financing-related services.
Professional advisers (including legal, audit, and compliance advisers) under obligations of confidentiality.
Regulatory authorities, courts, and law enforcement agencies where required by applicable law or a competent court order.
Prospective buyers or investors in the context of a corporate transaction, subject to appropriate confidentiality agreements.

Where personal data is transferred outside the Kingdom of Saudi Arabia, we will ensure that such transfer is carried out in accordance with the PDPL, its Implementing Regulations and the Regulation on Personal Data Transfer Outside the Kingdom. Where required, appropriate safeguards will be implemented, including by way of example SDAIA Standard Contractual Clauses, Binding Common Rules or other lawful transfer mechanisms recognised under applicable law.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. In particular:

Contact form and general correspondence data: retained for as long as necessary to respond to and manage your enquiry and thereafter in accordance with our records retention requirements.
Newsletter subscriber data: retained until you unsubscribe or withdraw consent.
Reservation and transactional data: retained for the duration of the contractual relationship and for the period required by Saudi commercial and real estate regulations thereafter.
Agent registration data: retained for the duration of the agency relationship and for a reasonable period thereafter.

When personal data is no longer required, it is securely deleted or anonymised in accordance with our data retention procedures.

6. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies. For full details of the cookies we use, their purposes, and how you can manage your cookie preferences, please refer to our Cookie Policy available on the Website.

7. Your Rights Under the PDPL

As a data subject under the PDPL, you have the following rights in relation to your personal data:

Right to be informed: you have the right to be informed about how your personal data is collected and used, as set out in this Statement.

Right of access: you have the right to request a copy of the personal data we hold about you.
Right to request a copy of your data: you have the right to request obtaining a copy of your personal data held by us in a readable and clear format, separate from the right of access above.
Right of correction: you have the right to request correction of inaccurate or incomplete personal data.
Right of erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligation to retain it.
Right to withdraw consent: where processing is based on your consent, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details set out in Section 9 below. We will respond to your request within the timeframes prescribed under the PDPL. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

8. Security of Your Personal Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include secure server infrastructure, encrypted data transmission (SSL/TLS), and access controls limited to authorised personnel. Whilst we take all reasonable precautions, no method of data transmission over the internet is entirely secure.

9. Contact Us

Dar Al Arkan Real Estate Development Company is the data controller responsible for your personal data collected through this Website.

If you have any questions about this Privacy Statement, wish to exercise your rights, or have a complaint regarding our handling of your personal data, please contact us:

By email: info@alarkan.com
By telephone: +966 11 206 9888
By post: Data Protection, Dar Al Arkan Real Estate Development Company, P.O. Box 105633, Riyadh 11656, Kingdom of Saudi Arabia

If you are not satisfied with our response, you have the right to lodge a complaint with SDAIA, the competent supervisory authority in the Kingdom of Saudi Arabia.

10. Changes to This Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, the Website, or applicable law. The updated version will be posted on the Website with a revised effective date. We encourage you to review this Statement periodically. Continued use of the Website following any update constitutes your acceptance of the revised Statement.

Last updated: July 2026